Legal documents
Everything that governs your use of Paylio, in three documents. All of them were last updated on 24 June 2026.
Terms of Service
The agreement between your organisation and Serviq BPO Limited: what the service is, how accounts and access work, acceptable use, who owns the data you put in, and how either side ends it.
Privacy Policy
What personal data Paylio processes on your organisation's behalf, why, who it is shared with, how long it is kept, and how an employee exercises their rights over it.
Cookie Policy
The cookies this site and the application set — the sign-in session cookies and a single layout preference — and the analytics and advertising cookies we do not set.
Who operates Paylio
Paylio is operated by Serviq BPO Limited, Dhaka, Bangladesh — the party named in each of the documents above. More about the company is on the About page, and the controls behind the Privacy Policy are described under Security.
Privacy and data-protection enquiries: privacy@mypaylio.com. Contract and licensing enquiries: legal@mypaylio.com.